Reaping the benefits of lowering money-transfer fees

November 17, 2021
Competition is heating up in the low-cost international money transfer business, with new fintechs putting pressure on the traditional MTOs and incumbent banks. It’s the 31st of the month. A migrant worker working in the Gulf waits in his employer’s office to receive his monthly wages. With cash in hand, Step 2 is the dash to a local branch of a money transfer service to send some funds home to put food on the table for his extended family. Unfortunately, 10% or even more can be lost due to high transfer fees, depending on the destination, currency, and how many stops the amount makes on the way. Foreign workers are a significant player in the global business of cross-border money transfers, with remittances valued at $553 billion in 2021 and expected to grow by 2.2 percent to $565 billion in 2022, according to World Bank estimates. The top five remittance recipient countries are India ($83 billion), China ($60 billion), Mexico ($43 billion), the Philippines ($35 billion), and Egypt ($30 billion). The top sources for the outflows are the United States, the UAE and Saudi Arabia. Today, the remittance transfer market is dominated by money transfer operators (MTOs), such as Western Union, as well as banks. Costs for low-value amounts remain high, compounded by the price of implementing rules to Know Your Customer (KYC) as part of global anti money-laundering (AML) and anti-terror financing efforts. While at an all-time low average of 6.5%, the United Nations has set a target of 3% to reduce inequality within and among countries. Banks remain the most expensive type of service provider, with an average cost of 10.66 percent. . Market disruption triggered by low-cost digital payment platforms Today, the incumbents in the money transfer business are under pressure from the rapid development of alternative payment platforms that are democratizing the consumer-to-consumer (C2C) payments industry. This competition has done more for reducing for the cost of low-value transfers than what the leaders of the G8, G20 and international organizations combined have managed in years of efforts to reform the sector. App-based cross-border solutions designed with foreign remittances in mind are disrupting the market. Fintech startups such as US-based Remitly and UK-based Wise were launched to solve the pain point of migrant workers paying exorbitant fees on small money transfers. Digital platforms have fees that are consistently below the international average for MTOs. In Q1 2021, the digital-only MTO Index was recorded at 3.43 percentage points. Traditional money platforms fighting back In the face of competition from the digital payment providers, incumbent banks are making moves to maintain their share of the high-growth global cross-border business and even expand business with new revenue corridors to smaller banks and PSPs. This summer, SWIFT launched a new service to compete in the fast-growing low-value  payment market. SWIFT Go is a service for consumers and small businesses to send low-value payments across borders directly from their bank accounts. The service offers fast payments, even within seconds, securely with upfront transparency on fees. The move by

The Dark Art of Money Laundering

November 4, 2021
Art is an increasingly attractive avenue for money launderers, and legislators have taken notice Deep in the night at a major European port, a high-end security company guard is on his shift in a warehouse watching over multi-million-dollar art pieces held in storage. Unbeknownst to him, one of the artworks has just changed hands right under his nose, without ever moving a millimeter.  The transfer of ownership could be legitimate, but it could also be a money-laundering scheme and the guard watching over the art would have no inkling that a crime had been committed. Loosely regulated with business conducted under a veil of anonymity, it’s easy to understand why art is an attractive avenue for money launderers.  The high value of art and ability to easily manipulate real values makes it a prime avenue for cleaning dirty money, especially as more conventional types of ML outlets, such as real estate, are increasingly regulated by Financial Action Task Force (FATF) guided regulations. The art trade industry respects the need for client secrecy, also commonly utilizing freeports around the world for storage “in transit.”  Once there, normal tax and customs rules do not apply, and items can be resold without ever leaving the port.  As a result, high-end art and antiquity trading are moving higher on the global radar of regulators working to combat money laundering and terrorist funding.   To complicate things further, when the global art market took a hit at beginning of the COVID-19 pandemic, dropping from an annual market value of more than $65 billion to some $50 billion, the industry pivoted to adapt to a world of online commerce to compensate for the lack of in-person transactions.  The number of annual global transactions is 31.4 million, according to the data. Online sales doubled in 2020 compared with 2019 reaching a record high of $12.4 billion. The figure represented a record 25% share of the market’s total value, according to a survey by the Art Basel and UBS Art Market Mid-Year Review 2021 published in September. An estimated $3 billion of the annual art trade is linked to money launderings every year, with the total crime value including thefts, fakes and illegal imports as high as $6 billion, according to a report published by the International Monetary Fund.  New regulations requiring compliance As governments move to regulate the art trade, new Anti-Money-Laundering (AML) laws to combat money laundering and terrorism financing will require art dealers to establish the identity of buyers and sellers, as well as report transactions to authorities.   In January 2020, the UK enacted legislation aimed to curb illegal activity in the art and antiquity trade by “art market participants”, subjecting transactions over €10,000 or more to be registered with the tax agency and dealers to identify the ultimate beneficial owner” — meaning both seller and buyer — before entering into a transaction. Furthermore, guidelines spell out that multiple sales by galleries to single customers must be accumulated and are also subject to threshold

Money Laundering Through Mobile Apps

October 19, 2021
The first money laundering activities to run through mobile apps took place over ten years ago when 20 of the top 25 downloaded applications in the Danish Apple App Store were downloaded from China and cost between $50 and $100 each. The laundering activity was fairly simple. Criminals created the apps, and used stolen gift cards and credit cards to buy their own products. App money laundering has advanced over the years. In 2018, criminals were caught using free gaming apps to launder money. The scheme was simple. It centered around three games: Clash of Clans, Clash Royale, and Marvel Contest of Champions. They would download the free app, use stolen credit cards for in-game purchases, and sell the fully loaded app to players who didn’t want to spend the time developing their player or building up their repository of tools. Since 2018, money laundering has continued to thrive through mobile applications. It presents a perfect environment for stealing and cleaning money. Applications and mobile payments are lightly regulated, and in-app purchases for thousands of dollars don’t necessarily raise an eyebrow. Furthermore, applications allow gift card purchases, which are even less regulated than credit card payments. Here are a few ways criminals are laundering money. Peer-to-Peer Laundering Airbnb and Uber have revolutionized their industries. Without owning a single property or car, these companies rank among the largest hospitality and transportation companies in the world. Consumers use the apps to book rooms and rides, while criminals use them to easily launder money and move funds across borders. Fake stays in expensive Airbnbs are an easy way to launder money. Using a stolen credit card, the money is sent to the host, giving off the appearance of a legitimate transaction. Fake reviews are the final touch in making the stay look legitimate. Uber can facilitate transactions in a similar way. Criminals book rides that never happen with stolen credit cards, giving the driver a cut of the transaction and taking the rest of the laundered funds. Laundering COVID Relief Money Recently, governments around the world have spent billions of dollars in COVID relief. In the United States, the CARES Act allocated over 2 billion dollars in direct payments to citizens, unemployment benefits, loans to major industries, and loans to small businesses. In an effort to get money into the hands of people who needed it, the government made it quick and easy. Criminals falsified applications to receive checks and quickly deposited them into “money mule” accounts. From there, it was easy to transfer the money into popular mobile applications and move the money around. When the cash arrived in the hands of the criminals, it was clean and could be used for anything. Chinese Money Laundering App Earlier this year, the Indian police in Delhi busted an elaborate money laundering scheme based in China that managed to steal nearly 20-million dollars from half a million Indian citizens over just a few months. Criminals recruited Indians citizens through messaging applications WhatsApp and Telegram,

Banks Are Forfeiting Revenue By Eschewing Correspondent Banking

September 22, 2021
Correspondent banking is a vital system that helps to connect smaller and underdeveloped communities to the world’s financial ecosystem. In the last decade or so, the need for correspondent banking has boomed across the globe. The global pandemic further kicked this increase into overdrive, with many people needing to transfer money to loved ones abroad. In fact, according to Juniper Research, the cross-border payment industry will facilitate over $35 trillion in payments by next year. However, despite the volume of correspondent banking transactions going up, the number of traditional banks participating in these types of cross-border payments has been steadily declining. Risky Business This poses the question, “If the demand for correspondent banking is increasing, how in the world are banks not able to meet the demand?” There are a couple of reasons why this is the case, with the first being the risk involved. Simply put, most banks are not properly equipped to handle the risk of correspondent banking. These transactions can typically involve up to a dozen smaller banks spread throughout the world, making it close to impossible for banks to conduct proper KYC due diligence and understand who exactly is processing and receiving the money. To make matters even more complicated, each individual bank in the process has its own, disparate set of data that needs to be analyzed by the main bank involved. So for instance, if a correspondent banking network has 10 member banks and one million customers, 10 million unique reports need to be analyzed. This data deluge makes manual review nearly impossible without incurring massive compliance and regulatory risk. Slow and Expensive Does Not Win the Race Another factor that’s keeping banks out of the correspondent banking game is the fact that emerging payment service providers (PSPs) are able to process the same transactions faster and cheaper than traditional financial institutions. If you’re reading this wondering how that’s possible after I just told you the vast amount of data that needs to be analyzed, it’s because PSPs like Transferwise and PayPal aren’t required to follow the same stringent regulations and compliance requirements as banks, giving them a boost in the speed department and allowing them to price their services accordingly. Here’s an example to highlight the processing speed and cost disparity between banks and PSPs: Say i’d like to transfer $1,000 to Estonia from Israel. If I went to my bank to conduct this transaction, it would likely cost me $40 and take a week to arrive at the recipient. On top of that, the bank would likely also require a lot of information on the transaction, including information about its recipient, the reason for the transaction, etc. On the other hand, if I took that same $1000 to Transferwise, they would charge around $10, it would only take a few days for the payment to arrive and, as an added bonus, they wouldn’t require any information about the transaction. Put two and two together, and why would anyone decide to use the

Reopening Revenue Streams

September 9, 2021
On its surface, de-risking banking activities is a justifiable move. Rather than attempt to manage the risk, banks choose instead to avoid risk. With that move, they sidestep past onerous regulator penalties, reputation-tarnishing headlines, and angry shareholders and customers. The result, of course, is predictable. Banks find themselves in the clear but watch as revenue streams close. In their place, payment service providers (PSP) are filling the void, facilitating transactions across borders to all corners of the globe. An Alternative Approach to De-Risking For years, banks have tried to manage risk through rule-based tools. It didn’t really work. ThetaRay’s Chief Customer Officer Idan Keret recently wrote that rule-based approaches triggered so many false alarms that only 1% of all alerts turned out to be true positives. With that type of success rate, it’s easy to understand why banks felt it was better to de-risk than to manage risk. However, technology has advanced far beyond rules. Introducing artificial intelligence and machine learning tools transaction monitoring has the potential to shift the equation in correspondent banking. Banks can and should be looking at managing risk, and taking back their cross-border payment business. What Does it Mean to Manage Risk? There are essentially two types of risk that banks need to manage. Once those risks are brought under control, banks can pursue correspondent banking business, expanding their relationships with respondent banks and reopening their revenue stream. Compliance risk management is one of the bigger risks that they face. In the first six months of this year, regulators handed out over $660 million in fines and penalties for having inadequate money laundering and terrorist financing controls in place. These banks’ crimes and weren’t found to have committed any wrongdoing; they were simply assessed fines for their lack of control. In contrast, operational risk management pushes banks to do a better job screening and monitoring transactions, as well as prevent suspicious transactions from being processed. Failing to do so puts them at risk of significant fines. Introducing advanced detection tools that utilize artificial intelligence and machine learning can allay both types of risk. Since 2018, regulators have realized that innovations in AI and ML enable improvements in AML activities that are not achievable in any other way. That year, Dr. Lael Brainard told delegates at a conference that was optimistic about the potential for AI and ML in the fight against money laundering. Brainard, who has sat on the Federal Reserve Board of Governors since 2014, noted that AI had superior pattern recognizability, offered cost efficiencies for banks, and was better than conventional approaches at working with large, less structured data sets. By using AI tools to monitor transactions, banks can manage, rather than de-risk, correspondent banking. Benefits of AI in Risk Management Utilizing AI enables banks to get back into the correspondent banking business, and with it, reopen this revenue stream. With an effective AI tool in place to monitor transactions, banks do find themselves with additional growth opportunities. Every year since 2012, the

Finding the Unknown Unknown

August 16, 2021
There is a great romanticism about the unknown unknown. It sits there on the edge just beyond our knowledge and understanding. North America, before Columbus sailed there in 1492, was an unknown unknown to Europeans. Travels can take us to unknown places, and while there, we often find ourselves face to face with cultures and practices that existed so far beyond our imagination that they are simply unfathomable. The unknown unknown exists beyond our point of reference. When preparing to go off to school for the first time, we know that we are about to explore campus life and dormitories and meeting new people from different walks of life. All those are simply unknowns. It’s what happens beyond those recognized unknowns that make the college experience that much richer and more vibrant. Beyond the unknowns, that’s where we really begin to see something different. It may be wild or tame. Thrilling or relaxing. But it is so incomprehensible to us before it comes into view. Unknown unknowns aren’t always positive. Dorie Clark, in an article for the Harvard Business Review, was rejected from every doctoral program she applied to. She came to understand that the very quality that made her appealing to previous academic programs – her interest in a wide range of subjects – was the exact quality that made her so unappealing to doctoral programs that required singlemindedness toward a single subject. For Dorie, who was named one of the top business thinkers in the world by Thinkers50, it was the unknown unknown that created a blind spot that derailed her plans. She developed a three-step plan to help her find the unknown unknowns that could derail her plans. First, she recognized the need to get an insider perspective. Because of her previous success in academia, it never occurred to her that doctoral programs might be different. Second, she decided to “war game” potential failures. By assuming that an initiative is going to fail, and then analyzing every potential reason for that failure, she would open herself to creative insights and possible issues that might have been overlooked. Lastly, she advises looking at implicit assumptions, and trying to debunk them. That oftentimes requires getting a different perspective from someone in a different discipline who can knock the assumption on its side just by looking at it from their different point of view. Roots of the Unknown Unknown The late, former Secretary of Defense Donald Rumsfeld is generally credited with coining the phrase unknown unknowns. During a news briefing in 2002, while explaining the limitations of intelligence reports, he said, “There are known knowns. There are things we know we know. We also know there are known unknowns. That is to say, we know there are some things we do not know. But there are also unknown unknowns, the ones we don’t know we don’t know.” That may sound like a confusing tongue twister but there is a lot of truth in it. It’s hard to find something that