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Remittance Fintech AirPak Chooses ThetaRay’s AI-powered Transaction Monitoring to safeguard its Anti-Money Laundering program

Airpak will reduce false positives, increase detection-worthy cases, and reduce investigation times with ThetaRay’s AI-powered AML transaction monitoring and customer screening solution.


NEW YORK, October 16, 2023 — AirPak, a leader in remittance services across Central America, is proud to announce its partnership with ThetaRay, a pioneer in AI-powered transaction monitoring solutions. The collaboration aims to strengthen AirPak’s Anti-Money Laundering (AML) program, a crucial step towards ensuring trust in global remittances.

AirPak has represented Western Union exclusively in the region for over 30 years. More recently, it extended its reach to Mexico through a non-exclusive representation, becoming the Western Union Master Agent operating in multiple countries worldwide.

With ThetaRay’s AI-powered transaction monitoring solution, SONAR, AirPak will be able to quickly deploy AI in the fight against financial crime leading to more efficient compliance management, better customer service, and more seamless and trusted transactions. 

“AirPak’s decision to implement ThetaRay’s marks a significant milestone in its journey toward excellence. This strategic move is set to revolutionize the way AirPak operates, enabling it to expedite growth, reduce false positives, enhance detection capabilities, and expedite investigation procedures,” said Andrea De La Fuente Levet, AirPak’s Legal and Compliance Regional Manager.

To bolster its commitment to robust financial oversight and risk mitigation, AirPak has chosen to extend its collaboration with ThetaRay by also implementing the Customer Due Diligence (CDD) module. The CDD module offers advanced features, providing AirPak with enhanced visibility into the various risks associated with customer onboarding and maintenance, ensuring regulatory compliance at every step of the process.

“We are thrilled to extend our LATAM business and to be working with the team at AirPak,” ” said Peter Reynolds, ThetaRay CEO. “Enabling Trusted Global Payments while significantly improving efficiency for our banking and fintech customers is key to our vision, and we’re proud to make this possible for AirPak.” 


About ThetaRay

ThetaRay’s AI-powered SONAR transaction monitoring solution, based on “artificial intelligence intuition,” allows banks and fintechs to expand their business opportunities and grow revenues through trusted and reliable cross-border payments. The groundbreaking solution also improves customer satisfaction, reduces compliance costs, and increases risk coverage. Financial organizations that rely on highly heterogeneous and complex ecosystems benefit greatly from ThetaRay’s unmatchable low false positive and high detection rates.

Media contact:

Eytan Morgenstern
Marketing Manager

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